Returns Policy

We want you to be fully satisfied with your purchase. If you are not satisfied or there is an issue with your order, please contact us within 30 days of receiving your order for assistance.

Eligibility for Returns

To be eligible for a return, the item must be unused and in the same condition as received. It must also be in its original packaging.

How to Initiate a Return

Please contact us at [email protected] or call us at +27 83 937 5276 to initiate the return process. We will provide you with instructions on how to proceed.

Refunds

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.